Michelle Keck

"Elevate Your Lifestyle"

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COVID-19 Resources. Mortgage Relief and Finance Help Is Available!

April 7, 2020 by Michelle Keck

U.S. Bank COVID-19 Response
COVID-19 Resources
MORTGAGE & FINANCE HELP
If you would like expert guidance during these challenging times, or just to chat, please feel free to email, text, or call me anytime!  I can be reached at 530.416.1955 or michelle@tahoekeck.com. I have successfully navigated many volatile real estate markets and am here as your resource.  On that note, I wanted to share some options for you if your are having difficulty making your mortgage payments.

Banks vary on waiving fees, eliminating surcharges and deferring payments, but many are offering some kind of aid during this difficult time. Because information changes often, you should check with your bank to find out the latest help offered. Below is a list of banks that are offering some kind of assistance right now, links to their COVID-19 response, and current contact information.

Many banks are also offering forbearance relief.  First and foremost, if you are able to pay your mortgage, continue to do so.  Forbearance should be a last result and there may be negative impacts you need to be aware of if you access the relief.

Here is what you need to know:

  1. Continue to pay your mortgage unless in a dire emergency
  2. You must call the mortgage company you pay your mortgage to every month and be approved for forbearance, deferment or loan modification.
  3. Skipping payments without approval may lead to foreclosure on your home.
  4. Every mortgage servicer (the company you make your mortgage payment to) will handle mortgage relief programs differently.
  5. A forbearance does not necessarily mean that the number of month’s relif you receive are tacked on to the end of your loan. Some companies will expect full payment of those deferred months in a lump sum immediately following the relief period.
  6. Ask questions- know what you are getting into.
  7. If you are unsure if you should utilize the mortgage relief program, contact a local mortgage broker for advice.
  • Ally Bank COVID-19 Response
    • Banking: 1-877-247-2559
    • Home Loans: In process: 1-855-256-2559, Servicing: 1-866-401-4742
    • Investing: 1-855-880-2559
  • Bank of America COVID-19 Response
    • Banking: 1-800-432-1000
    • Auto Loans: 1-844-892-6002
    • Home Loans/Mortgage: 1-800-669-6607
  • BBVA COVID-19 Response
    • Banking: 1-844-BBVA-USA
  • Capital One COVID-19 Response
    • Credit Cards Customer Care: 1-800-CAPITAL (1-800-227-4825)
    • Bank Customer Care: 1-800-655-BANK (2265)
    • Capital One 360 customer care: 1-888-464-0727
    • Personal Loans Customer Care: 1-800-926-1000
    • Auto Customer Care: 1-800-946-0332
  • Chase Covid-19 Response
    • Mortgage: 1-800-848-9380
    • Mortgage assistance available upon request, click here for info.
    • Personal Credit Cards Customer Care: 1-800-432-3117
    • Banking Customer Care:  1-800-935-9935
    • Auto Customer Care: 1-800-336-6675
    • Chase Mortgage Assistance: 1-800-848-9380
  • Citi Covid 19 Response
    • Banking: 1-800-374-9700
    • Mortgage: 1-800-223-6527
    • Banking Customer Care: 1-800-374-9700
    • Personal Loans Customer Care: 1-800-685-0935
    • Credit Card Customer Care: 1-800-950-5114
    • Cenlar FSB Mortgage Assistance: 1-800-2CENLAR (1-800-223-6527)
  • Fifth Third Bank Covid-19 Response
    • Business: 1-877-534-2264
  • Freddie Mac COVID-19 Response
    • Freddie Mac – My Home Info
  • Goldman Sachs COVID-19 Insights
    • Marcus COVID-19 Response
    • Savings customer care: 1-855-730-SAVE (1-855-730-7283)
    • Lending customer care: 1-844-MARCUS1 (1-844-627-2871)
  • Guild Mortgage COVID-19 Response
    • COVID-19 Relief email: disasterrelief@guildmortgage.net
    • COVID-19 Relief FAX: 1-858-386-7225
    • Loan Counseling: 1-800-365-4884
    • Customer Service: 1-800-365-4441
  • Huntington Bank COVID-19 Response
    • Homeowner Payment Assistance: 1-800-323-9865
    • Personal Credit Line Payment Assistance: 1-800-250-6660
    • Auto Loan Payment Assistance: 1-866-480-2234
    • Consumer Loan Payment Assistance: 1-877-477-6855
    • For payments that are current, contact: 1-614-480-6522
    • For payments that are past due, contact: 1-800-372-7725
    • Debit Card Assistance: 1-800-480-2265
    • Small Business Owners Credit Card Payment Assistance: 1-888-696-9982 
  • PNC COVID-19 Response
    • PNC customer care: 1-888-762-2265
  • Quicken Loans/Rocket Mortgage COVID-19 Response
    • Mortgage assistance: 1-888-452-8179
  • Santander Bank COVID-19 Response
    • Bank customer care: 1- 844-728-0999
    • Business banking customer care: 1-877-768-2265
  • TD Bank COVID-19 Response
    • TD Bank customer care: 1-888-751-9000
  • Truist Bank COVID-19 Response
    • Heritage BB&T clients, contact 1-800-226-5228.
    • Heritage SunTrust clients, contact 1-877-820-2103
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©2020 Corcoran Global Living. All rights reserved. Corcoran® and the Corcoran Logo are registered service marks owned by Corcoran Group LLC. Corcoran Global Living fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each franchise is independently owned and operated.

Our mailing address is:
Corcoran Global Living
212 Elks Point Dr. #440
Zephyr Cove NV 89448
530.416.1955, michelle@tahoekeck.com

 

Filed Under: Real Estate News Tagged With: lake tahoe real estate, michelle keck real estate

Michelle Keck

Michelle Keck

Lake Tahoe, CA & NV
Real Estate
(530) 416-1955
Contact Michelle
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Michelle Keck

"Elevate Your Lifestyle"

(530) 416-1955
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Compass is a real estate broker licensed by the State of California and abides by Equal Housing Opportunity laws. License Number 01527235. All material presented herein is intended for informational purposes only and is compiled from sources deemed reliable but has not been verified. Changes in price, condition, sale or withdrawal may be made without notice. No statement is made as to the accuracy of any description. All measurements and square footage are approximate. If your property is currently listed for sale this is not a solicitation.